HELP for HR & Employment

These are the HR & Employment services you can get with HELP:

• Employment law & HR advice
• Staff contracts & handbook
• Template or bespoke HR documents
• ‘Stay compliant’ update service
• Employment law & HR training

By taking advice from a regulated law firm you also have the benefit of legal privilege protection. This means you have the comfort of knowing that legal advice, or communications with us in connection with specific claims against you, cannot be disclosed in legal proceedings. This is a significant advantage compared to taking advice from unregulated advisers, such as HR consultants.

Employment Resource Centre

Our Employment Resource Centre is an online portal which provides you with access to a wealth of employment law tools to help you deal with a variety of day-to-day HR topics including recruitment, disciplinary and grievance procedures, sickness absence, flexible working requests, protected conversations with staff, and maternity, paternity and shared parental leave. The Centre includes:

Security and confidentiality

With our Collaborate service, you will have access to a secure and private portal to store your important HR documents in one place, with easy shared access for designated members of your management team.

You will also have the benefit of a shared space in the portal to confidentially share documents with us for the purposes of obtaining legal advice. This saves time, frees up space in your email inbox and ensures easy access to documents at any time. It also enables the sharing of personal and sensitive employee data in a GDPR compliant way.

With insurance protection*, should your business face an employment claim, we will fight your corner to get the best possible outcome. You will have peace of mind knowing that you can get the legal help you need without having to worry about the cost of legal fees, settlement payments or Tribunal awards. Unlike some insurers, you will be covered, even if your chance of successfully defending a claim is less than 51% or if you haven’t taken advice on the issue that gave rise to the claim**. This ensures you always have the full protection you need.

We want you to be totally satisfied with our service, so unlike other providers we don’t tie you into lengthy contracts. We offer 12 month contracts with review meetings to ensure our service meets your expectations. We are confident you will want to stay and guarantee to provide you with an excellent service.

In order to give this guarantee real credibility, if you don’t consider that you have had great service from us, our Service Level Guarantee entitles you to unilaterally reduce our fee by up to 10% – no strings attached. All we ask is that if you elect to invoke this guarantee that you do so in a principled and fair manner within 28 days of our invoice(s) being raised. We also ask that you share with us the ways in which you expect us to improve our service levels.

^* Insurance is provided by a third party insurer via a broker. Policy cover is subject to policy terms and conditions on application. We are not authorised by the Financial Conduct Authority. However, we are included on the register maintained by the Financial Conduct Authority so that we can carry on insurance distribution activity, which is broadly the advising on, selling and administration of insurance contracts. This part of our business, including arrangements for complaints or redress if something goes wrong, is regulated by the Solicitors Regulation Authority. The register can be accessed via the Financial Conduct Authority website at fca.org.uk/firms/financial-services-register and searching for RWK Goodman LLP. 

^** An excess applies.